Shopify doesn’t have an official office in South Africa but their online chat support is the best way to get help from a real person in real time.
Here's a quick tutorial on how to start a chat with a Shopify Support Guru...
The live chat feature (link above on this page) is the best way to speak to a support guru from Shopify. They used to have a South African landline number (012 940 1069) for 24hr support but this is unfortunately no longer available.
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