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The second annual PayFast eCommerce Performance (PEP) index has just been released and it outlines the key predictions for the retail sector and explores the long-term impact of the COVID-19 pandemic on consumer behaviour in the market.

Click here to read the full report now and discover key insights such as: 

• The impact of South Africa’s eCommerce boom on merchants;
• The future of contactless payments;
• How digital tools are affording small businesses better control over their finances; 
• The top social media platform used by eCommerce merchants to sell their goods and services;
• The rise of buy now, pay later;
• The fastest-growing age group of online shoppers;
• What the average basket size was for 2021;
• The highest transaction for 2021;
• The sentiment of merchants going into Black Friday;
• And much more!

>> Click here to download the PayFast eCommerce Performance (PEP) index now